FAQ

Q: I live in Vancouver, can I pickup my order?

A: You sure can! Use the code VANPICKUP to save on shipping fees and pickup your order. I'll e-mail you within a couple days of your purchase with the details on how to pick it up.

 

 

Q: How long will it take to be shipped to me?

A: I ship out orders within 7 business days. It's just me making things and packing them and taking them to the shipping facility while working around my job as well! Your patience is suuuuper appreciated. You'll receive a shipping notification when I've shipped it and these are the rough estimates for ship times:

United States: 2-9 business days (UPS or USPS)

Canada: 2-8 business days

Everywhere else: 7-22 days depending on your location.

 If you need an order ASAP, e-mail me at hello.guch@gmail.com so I can give you an express shipping estimate

 

 

Q: Can I order a custom ceramic piece or illustration?

A: Heck yes! Contact me using the contact form on this website or emailing me directly at hello.guch@gmail.com.

 

Q: Do you offer your items wholesale?

A: Yes! Please get in touch with me at hello.guch@gmail.com to inquire :)